
I'm delighted that the Fox News Channel and conservative new media are publicizing the federal government's "free cell phones for the poor" program, but you're not getting the whole story. If you'll bear with me while I put on my
Newt Gingrich professor's cap, I'll give you a history lesson that will reveal the following: (1) it isn't Obama's fault; (2) the free cell phones are not paid for with your tax dollars: and (3) the problem is worse than you think.
I. BACKGROUNDRemember these two words: Universal Service. In the Communications Act of 1934, Congress declared that it was a national priority "...to make available, so far as possible, to all the people of the United States, a rapid, efficient, Nation-wide, and world-wide wire and radio communication service with adequate facilities at reasonable charges." (47 U.S.C. 151)
In other words, making sure everyone had a telephone, at rates as low as possible, was now a priority of the federal government. (Yeah, I don't see it in the Constitution either.)
For sixty years, The Federal Communications Commission (FCC) enforced the federal Universal Service rules in ways that weren't apparent to customers, e.g., by requiring telephone companies to keep residential telephone rates artificially low by charging higher prices for telephone service to businesses. Some telephone customers were made to subsidize other telephone customers, but it was all built into (and therefore hidden by) the rate structure, and the overwhelming majority of customers were completely oblivious.
Congress changed the concept of
Universal Service in the Telecommunications Act of 1996, ordering the FCC to create an
explicit support mechanism to ensure that schools, libraries, health care providers, low-income customers, and customers who live in rural, insular, or high-cost areas have access to affordable telecommunications services.
The new Universal Service Fund (USF) created by the Telecommunications Act of 1996 consisted of four programs:
High Cost: provides subsidies to telecommunications service providers in order to ensure that customers in high-cost, hard to serve areas pay rates comparable to rates in easy to serve urban areas;
Low Income: provides subsidies to low income customers in order to make basic telephony affordable;
Schools and Libraries: subsidizes telecommunications and internet services for schools and libraries; and
Rural Health Care: subsidizes telecommunications and internet services for rural health care providers.
By 2010, the USF had grown to $8.7 billion annually. Every telephone company that provides interstate and/or international calling contributes a percentage of their customers' bills to the USF, and passes the cost along to the customers with a surcharge tacked onto their phone bills. Rather than make Universal Service a federal budget item and debate it openly, they collect the money from customers via those pesky little surcharges that most of us never pay attention to.
Take a look at your phone bill; whether you have wireless or wireline service, you are paying this charge. It'll appear on your bill as something like "USF" or "federal USF," and
as of 1Q 2012 you are paying of 17.9% of your wireline interstate and international usage to the federal USF. (With wireless service, it's a little tricky; because the service is mobile, the wireless phone companies can't tell how much of your usage is actually "interstate," so they make up a number less than 17.9% but considerably more than zero.)
II. FREE PHONESThe free cell phones for poor people come from the Low Income Fund, also known as Lifeline. Lifeline provides discounted wireline
or wireless service to people whose incomes don't exceed 135% of the poverty limit, or who receive a public benefit such as Medicaid, Food Stamps, Section 8 housing assistance, SSI, TANF (a.k.a welfare), home heating assistance (LIHEAP), or free lunch at school.
Now that Universal Service is an explicit support program, the financials are a matter of public record, and you can read the horrifying details at the
FCC website. In 2010, there were more than 10 million customers on Lifeline, including almost 1.7 million in California alone, and the Lifeline program cost $1,243,217,000.
Telephone companies love Lifeline. Unlike some customers, the government generally pays its bills on time. Sprint provides wireless service to Lifeline customers under the
Assurance brand; approximately
50% of Sprint's new customers are Lifeline customers, which ought to be chilling to anyone who owns Sprint stock.
Lifeline's target beneficiaries are not society's most productive members; there is a bit of fraud on the Lifeline program, as should be expected in a program designed to provide for free that which self-respecting adults obtain for themselves. In 2011, the FCC reviewed 3.6 million Lifeline customer records, and discovered that 270,000 customers, or 7.5%, were receiving multiple Lifeline phones from different carriers, which is a no-no.
III. FREE LOLCATSIn January 2012, the FCC
announced a new effort to root out "waste, fraud, and abuse" and modernize the Lifeline program. The FCC claims a $33 million savings from eliminating those 270,000 fraudulent accounts, but some of the FCC's planned "reforms" to Lifeline are even scarier than the program that currently exists.
As part of its effort to modernize Lifeline, the FCC wants to explore ways of using the Lifeline program to increase broadband adoption among Lifeline customers. Rather than using the savings from eliminating "waste, fraud, and abuse" to reduce the size of the program, the FCC wants to spend that money to subsidize broadband connections for Lifeline customers, and provide "digital literacy" training to people who aren't currently internet users.
In other words, the federal goal of Universal Service now includes ensuring that everyone has access to
LOLCats.
III. WE ARE DOOMEDExpanding Lifeline service to subsidize broadband ensures that the government will never be able to control the growth of the program. The Poverty Industrial Complex will mobilize and ensure that the program designed to ensure broadband adoption will ultimately subsidize the equipment needed to use broadband: desktop computers, laptops, and tablets. If there's fraud in a program that subsidizes home phones and cheap cell phones, imagine the fraud in a program that gives out iPads.
The FCC's efforts to root out fraud have borne some fruit, but eliminating duplicate subscriptions is a drop in the ocean. Customers are eligible for Lifeline when they receive public benefits, but the benefit programs themselves (welfare, Section 8, etc.) are riddled with fraud. Whether through fraud or overly-generous program design, there are people receiving public benefits who shouldn't be; we are enriching their lives with home phones and cell phones now, to be followed by broadband connections in the future.
The more valuable the USF subsidy program becomes to its recipients, the more difficult it will be to ever cut it back. And the more valuable services we provide to poor people through the USF and other public benefits, the more difficult it will be to encourage poor people to go to work and start paying for these things themselves.